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Quality policy

Quality policy

The ACL Impex, Lda., aims to meet the needs of customers and exceed their expectations by betting on home textile products of excellence, prioritizing the quality and comfort in use. Respect for the rights of citizens raises the importance of our products in the quality of individual and collective life, which is the fundamental axis of progress.
 
ACL Impex, Lda., together with its efficiency and profitability objectives, manages its activity and own development in a balanced way, supported by the quality of its production and the involvement and training of its employees, with a view to its customers and employees’ satisfaction, respect for its external environment and the continuous improvement of all its management aspects.
 
So its commitments are:
 
  • Foster awareness and motivate all its employees to the competence associated with their activity to improve the quality of the product through adjusted continuous training plans;
  • Treating its suppliers as partners in the development and production of its products to achieve the best quality, prices, and delivery time;
  • Comply with the legislation and other regulations in force that is applicable to it and in accordance with the reference standard NP EN ISO 9001;
  • Seeking to satisfy the expectations and needs of its clients;
  • Continuously improve the quality of products, services, and internal operations, aiming to minimize nonconformities and increase each associate’s performance.